Frequently Asked Questions
What products does Excellent Store offer ?
At Excellent Store, we offer a wide range of products including Men’s Fashion, Women’s Fashion, Kids Fashion, Bags & Shoes and Accessories items.
How can I track my order ?
Once your order is placed, you will receive a confirmation email with Order ID. We will provide you Courier Tracking number so you can track the status of your delivery.
What is the return policy ?
We offer a 7 day return policy on most products. If you’re unsatisfied with your purchase, simply return the item in its original condition within 7 days for a refund or exchange.
Do you offer international shipping ?
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location.
How can I contact customer service ?
You can reach our customer service team via email at support@excellent-store.com. We are available online.
Are your products ethically sourced ?
Yes, we prioritize working with suppliers that practice ethical manufacturing and sustainability to ensure our products meet high quality and environmental standards.
What payment methods are accepted ?
We accept a variety of payment methods including Visa, MasterCard, PayPal, Razorpay (for Indian Customers) for secure payment options.
How do I create an account ?
To create an account, click the “My Account” button on our homepage, fill in your details, and start shopping with a personalized experience at Excellent Store.
Do you offer any discounts or promotions ?
Yes, we frequently run sales and promotions. Sign up for our newsletter to receive updates on special offers and discounts.
What sizes do you carry ?
We offer a variety of sizes across our Men’s, Women’s, and Kids’ collections. Each product page contains a detailed size chart to help you choose the best fit.